Fraazo Privacy Policy

Effective Date: [20 march 2024]

FRAAZO (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our mobile application (“App”).

Information We Collect

We collect the following types of information when you use the FRAAZO App:

Account Information: When you create an account with FRAAZO, we collect your name, email address, phone number, and delivery address.
Order Information: When you place an order, we collect information about your order, such as the items you purchased, the delivery slot you chose, and the payment method you used.
Device Information: We collect information about the device you use to access the App, such as the device type, operating system, IP address, and unique device identifier.
Usage Information: We collect information about how you use the App, such as the pages you visit, the features you use, and the searches you perform.
How We Use Your Information

We use the information we collect for the following purposes:

To provide and improve the FRAAZO App and services.
To process your orders and deliver your groceries.
To send you important information about your orders, including order confirmations and delivery updates.
To personalize your experience with the App by recommending products and features that may be of interest to you.
To send you marketing and promotional communications (with your consent).
To analyze how you use the App to improve our services.
To comply with legal and regulatory requirements.
Sharing Your Information

We may share your information with third-party service providers who help us operate the FRAAZO App and deliver our services. These service providers are contractually obligated to keep your information confidential and secure. We will not share your information with any third parties for marketing purposes without your consent.

Your Choices

You can control how your information is used by FRAAZO in the following ways:

You can access and update your account information at any time.
You can unsubscribe from marketing and promotional communications by following the unsubscribe instructions in the communications you receive.
You can contact us to request deletion of your personal information.
Security

We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no security measures are perfect, and we cannot guarantee the security of your information.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the FRAAZO App.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: info@FRAAZO.co.in
Phone: +91 8789831770
Address: Mumbai Andheri, 40001
By using the FRAAZO App, you agree to the terms and Privacy Policy.